Privacy Policy

1. Introduction

Event Saathi is a service aggregation platform that connects customers with independent service providers (vendors/retailers). We do not sell any physical products and only facilitate services.

2. Information We Collect

• Name, Mobile Number, Email Address
• Address and Location Details
• Vendor KYC Documents (Aadhaar, PAN, etc.)
• Device and Usage Data

3. How We Use Information

• To provide and manage services
• To connect customers with verified vendors
• To process bookings and payments securely
• To improve platform performance

4. Data Sharing

We do not sell personal data. Information may be shared with vendors and payment gateway partners for service fulfillment and transaction processing.

5. Payment Security

Payments are processed through secure third-party payment gateways. Event Saathi does not store sensitive financial information such as card details.

6. Data Protection

We implement appropriate security measures to protect user data from unauthorized access, misuse, or disclosure.

7. User Rights

Users may request access, correction, or deletion of their personal data, subject to applicable laws.

8. Policy Updates

This Privacy Policy may be updated from time to time. Users are advised to review it periodically.

9. Contact Information

Email: support@eventsaathi.online

Customer Support: 01169313689

Working Hours: 10:00 AM – 6:00 PM (All Days)

Grievance Officer: Event Saathi Support Team

Response Time: Within 24-48 Hours